Invalid computer ID. Contact support for help.

[Matteo Perego]

Dears,
I’m trying to authorize my SUPERIOR DRUMMER 2.0 on my new MacBook (Yosemite 10.10.1), but I’m getting this message

Invalid computer ID. Contact support for help.

I’ve already deleted the authorizations on my old computers, but still getting the message.

Can you please help me?

Matteo

Topic

[Matteo Perego]

I’ve just downloaded the latest update, got a new Computer ID, and everything was fine

Please ignore my request

Thank you

Matteo

[sitiporn kantatan]

Hi

I don’t know computer id?

 

EZM2-6BCA-XJLX-LXJL-EDCD

[Scott]

sitiporn kantatan wrote:

Hi

I don’t know computer id?

 

EZM2-6BCA-XJLX-LXJL-EDCD

Please authorize your products using the Toontrack Product Manager.

Scott Sibley - Toontrack
Technical Advisor

[Amps]

This product is fucking shit. No fucking support. Cunt of a product.

[John]

@Amps: that’s not helpful if you need us to assist. Please elaborate, or better; please start a new topic describing your problem, since I doubt it has to do with your Computer ID.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[hyde001]

i have submitted a ticket for additional authorization for my new imac but it keep saying i exceeded the limit, i deleted old authorized computer and still no reply from customer support. please help

[David Vaughan]

Invalid computer ID. Contact support for help. I can’t remember what I called my PC?

[John]

Hi David,

please use the Toontrack Product Manager application for registering, installing and Authorising Toontrack software.

https://www.toontrack.com/product-manager/

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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