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I need to download all of my purchases again
February 28, 2018
7:02 pm CET
New Member
Forum Posts: 2
Member Since:
November 30, 2016
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I was downloading all of my toontrack products to my new computer (PC) and pointed them to (x86) instead of the 64 bit Program folder. I was told by Sweetwater tech support that I cannot simply drag from x86 to the other program folder, instead I have to re-download.

As I tried to do this with Product Manager, I see that the downloads are now mapped to x86 and I cannot modify the path.

How do I proceed? Can you re-open my downloads so I can re-download to the right folder, or can I REALLY just drag them from x86 to the other program folder?

Please let me know at your earliest.


February 28, 2018
7:55 pm CET
Forum Posts: 8482
Member Since:
July 22, 2006
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You can download the installers from Product Manager to any location. Doesn't matter if it's a 32-bit or 64-bit location.

INATALLING them is different. You will need to make sure that the 64-bit or 32-bit plugins (EZD2, S2/3, et al) get installed into the correct directory.

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