icon-aiicon-arrangementsicon-arrow-left-1icon-arrow-left-2icon-arrow-left-3icon-arrow-right-1icon-arrow-right-2icon-arrow-right-3icon-automationicon-bleedicon-bounceicon-brushesicon-brushes2icon-circlesicon-cloudicon-cross-invicon-crossicon-cymbalicon-downloaddrumsicon-drag-dropicon-drumkiticon-drums2icon-drumsticksicon-edrumsicon-electronicicon-envelopeicon-fadersicon-futurehiticon-galaxyicon-grid-editoricon-headphonesicon-hihaticon-importsamplesicon-information-invicon-informationicon-joystickicon-kickicon-macrosicon-massenburgicon-microphoneicon-midi-exporticon-midi-searchicon-midi-trackericon-midi-tracksicon-midiicon-mix-channelsicon-mixericon-one-noteicon-percussionicon-percussion2icon-play-1-invicon-play-1icon-play-2-invicon-play-2icon-play-3icon-plus-invicon-plusicon-presetsicon-rawicon-reverseanythingicon-samplesicon-save-drumicon-seamlessicon-settingsicon-shapesicon-snareicon-song-tracksicon-ssdicon-stackicon-tap2findicon-tempoicon-third-partyicon-three-notesicon-tomicon-two-notesicon-videoicon-workflow
Avatar

Please register or login to post.

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Autoritzation EZX failed
September 3, 2017
7:56 pm CET
Avatar
carla_1
New Member
Forum Posts: 2
Member Since:
September 1, 2017
sp_UserOfflineSmall Offline

Hi,
I bought the Toontrack EZDrummer 2 EZX Bundle but I can't authorize the Bundles.
Thank youcapturaEZDrummer.pngImage Enlarger

sp_PlupAttachments Attachments
September 4, 2017
2:19 am CET
Avatar
KEITH HAYES
New Member
Forum Posts: 2
Member Since:
October 19, 2014
sp_UserOfflineSmall Offline

Purchased bundle on same day (Sept. 3) and getting the very same error.

September 4, 2017
3:57 am CET
Avatar
fleurys12
New Member
Forum Posts: 1
Member Since:
January 8, 2017
sp_UserOfflineSmall Offline

Same. I cant make the authorization work for any of my products

September 4, 2017
5:10 am CET
Avatar
Dennis_33
New Member
Forum Posts: 1
Member Since:
December 29, 2016
sp_UserOfflineSmall Offline

Same for me. EZX authorization failed. The server said: "An unknown error has occurred"

September 4, 2017
7:00 am CET
Avatar
Brian Reilly
Member
Forum Posts: 3
Member Since:
September 4, 2017
sp_UserOfflineSmall Offline

Wish I had known this prior to spending $250 for something I cant use now. Why is there no contact info for support?? email link? phone number?? You got my money now I want some service!!Yell

September 4, 2017
9:35 am CET
Avatar
John
Sweden
Admin
Forum Posts: 8299
Member Since:
June 18, 2004
sp_UserOfflineSmall Offline

Hang in there, I have made an inquiry with the web master.

BR,
John

September 4, 2017
10:38 am CET
Avatar
John
Sweden
Admin
Forum Posts: 8299
Member Since:
June 18, 2004
sp_UserOfflineSmall Offline

OK guys,
please try again, it was a temporary server problem that has now been fixed.

BR,
John

September 4, 2017
10:53 am CET
Avatar
Brian Reilly
Member
Forum Posts: 3
Member Since:
September 4, 2017
sp_UserOfflineSmall Offline

"Unknown error, please contact support'
Still not working. I'm going sleep, let's hope this issue is resolved when I wake up.

September 4, 2017
11:28 am CET
Avatar
John
Sweden
Admin
Forum Posts: 8299
Member Since:
June 18, 2004
sp_UserOfflineSmall Offline

Hi Brian,

that message would likely be left since the last session. Can you manually clear it and try to run the Authorisation again, please?

BR,
John

September 4, 2017
5:36 pm CET
Avatar
carla_1
New Member
Forum Posts: 2
Member Since:
September 1, 2017
sp_UserOfflineSmall Offline

Its works!!
Thanks Laugh

September 4, 2017
6:04 pm CET
Avatar
Brian Reilly
Member
Forum Posts: 3
Member Since:
September 4, 2017
sp_UserOfflineSmall Offline

It worked. I am fully authorized now. Strange how the first time I opened EZ Drummer it crashed... seems to be working fine now though. Thanks

November 7, 2017
10:32 pm CET
Avatar
Jexplosion
New Member
Forum Posts: 1
Member Since:
April 16, 2013
sp_UserOfflineSmall Offline

I'm also having trouble authorizing EZX's... No issues with my SDX's though. EZX's can run through SD2 without EZ Drummer right? How can I get these authorised?

November 7, 2017
10:39 pm CET
Avatar
Scott
Admin
Forum Posts: 8357
Member Since:
July 22, 2006
sp_UserOfflineSmall Offline

Jexplosion said
I'm also having trouble authorizing EZX's... No issues with my SDX's though. EZX's can run through SD2 without EZ Drummer right? How can I get these authorised?  

Are you authorizing using Product Manager?

https://www.toontrack.com/product-manager/

It is recommended that all downloads, installs, and authorizations be done through Product Manager.

Forum Timezone: Europe/Stockholm

Most Users Ever Online: 715

Currently Online: Olle, Patrik, Winski den Hartog, Henrik, christophe franco
52 Guest(s)

Currently Browsing this Page:
1 Guest(s)

×