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Wrong price shown at checkout
November 8, 2017
8:11 pm CET
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Andy Sells
Member
Forum Posts: 5
Member Since:
October 1, 2017
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I'm trying to buy the EX2+2EZX Bundle which, as I understand it, is on sale for $209. It keeps showing up as $299 in the CART. At the point where I'm about to add my credit card info, it continues to say $299, so I keep stopping there rather than submit my credit card info while the wrong price is displayed. What's going on? I've been trying for 2 days to take advantage of the sale price. Please help.

November 8, 2017
9:02 pm CET
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Viktor
Member
Forum Posts: 12
Member Since:
May 18, 2016
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Hi,

Sorry about this and thanks for reporting the issue. It seems to show the wrong price after adding it to cart, but only for USD, not other currencies.

We have forwarded this to our Web Team and they will fix it as soon as possible.

Thanks for your patience!

November 8, 2017
9:13 pm CET
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Andy Sells
Member
Forum Posts: 5
Member Since:
October 1, 2017
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OK. Please let me know when it is fixed so that I can take advantage of the sale. Thanks!

November 9, 2017
9:06 am CET
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Viktor
Member
Forum Posts: 12
Member Since:
May 18, 2016
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Hi,

We just heard back from our web team and this issue is now fixed and you should be able to purchase the bundle for the discounted price.

We apologize for any inconvenience and thank you for your patience.

November 11, 2017
7:05 am CET
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Andy Sells
Member
Forum Posts: 5
Member Since:
October 1, 2017
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Thanks. Everything worked fine through the purchase process this time. :>)

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