Pb of Crashes with Toontrack solo

[picard alain]

    Hello,
I’m a new EZd French register user, and I have a problem with Toontrack solo application :
1 step : I start my PC and when I open Toontrack solo, my PC crash severely and go on reset.
nota :When my PC crash, my external mixing console (DM3200 linked by Firewire) also crash (perhaps a problem of ASIO ?)
2 step : I have no problem when I open EZd as plugin in my DAW (Samplitude 10), it work well.
3 step : If I open EZd as plugin in my DAW on first time, and I close my DAW, after I can open Toontrack solo application without crash.

My version is EZd 1.1.1 and Toontrack solo v 1.0.0
my setup : Win XP SP2 / HW asus P5B dualcore

Have you a solution for my problem ?

2nd question : does it exist a forum or site to exchange drum patch

APM

Topic

[picard alain]

Hello,
I’ve donwloaded and installed the last version of T.S v1.1.1, and bad result,  I can’t open EZD with TS, my computer crash down.
Thank you for your help

APM

[Rogue]

Hi – have you ensured that your audio drivers are up-to-date? I see you have downloaded EZdrummer 1.1.3 but are you sure you don’t have several instances installed (please search your system for ezdrummer.dll and discard the oldest).

Rogue Marechal - Toontrack
Configuration Manager

[picard alain]

Hello Rogue,
– My audio driver is the last update (Tascam ASIO driver for IF-FM/DM MKII card  10-07-2007)
– I have downloaded EZdrummer 1.1.3 but not yet installed (I have just installed the version 1.1.1)
– I’m sure that I have not several instances installed (by search on my HD C:)

Actually I’ve uninstalled the SOLO 1.1.1 and I’ve re-installed the version 1.0.0 and it can work following  :
– If I open EZd as plugin in my DAW on first time, and I close my DAW, after I can open Toontrack solo application without crash.
In this condition it work, but it is not fine.
Have you the solution ?

    APM

[WetDentist2]

i have just begun to experience serious system crashes using Toontrack solo with EZdrummer and EZplayer Pro.  with the previous version of Toontrack solo, i could not re-open a saved .tts file.  now, with the new version, i can re-open a saved .tts file, but during playback i get big big crash.  hopefully one of these days i will be able to get Toontrack software to work seamlessly with other major companies’ software on my notoriously stable XP sp3 system, because i really like the concepts of what they are trying to do.

[WetDentist2]

i have taken the steps posted to make sure that my crash bug is for real in Toontrack solo, when utilized with the most up-to-date versions of EZdrummer and EZplayer Pro.  when i begin a new project, everything works fine.  but when i save that project (.tts file) close the software, re-open the software and open up the saved project, so far so good.  then, i play the saved .tts file and that is where the problem begins.  once the music reaches the 3rd measure, the hi-hat track gets stuck and a horrible noise repeats (the sound of a hi-hat run through a turbine engine) and the computer crashes.  i have XP Pro sp3, Pentium 4 2.5Ghz, 2gig RAM (a very solid, well-maintained system).  all midi files used in my experimentation are EZdrummer patterns.

[Scott]

Have you checked to make sure you’re using the ASIO drivers for your soundcard?

Scott Sibley - Toontrack
Technical Advisor

[WetDentist2]

i wouldn’t use anything else with my Tascam us-122

[picard alain]

Hello,
Idem for me, I’ve only my Tascam ASIO for IF-FM/DM MKII card

APM

[WetDentist2]

any word on what’s going on with this issue yet? inquiring minds want to know!

[Rogue]

Hi – I’m not sure what to advise but I strongly suspect that both of you use Tascam gear is no coincidence. I think I have US-224 that I can dig out andf hopefully reproduce.

In the meantime could you try the following for me:

proceed as above but instead of starting to play the project back please re-confirm your Audio device and buffer as a first step. Then try to utilize as normal. btw what do you mean by play back the project, are you using EZplayer pro?

Anyway if the above still crash and burn your system can you open a support ticket referencing this topic and we’ll be in touch to have a look remotely and try to get to the bottom.

I’d prefer that only one of you follows offline.

Rogue Marechal - Toontrack
Configuration Manager

[WetDentist2]

i’m using 16 bit ASIO with the Tascam us-122, with a latency of 2048 (because i try not to fool myself into thinking that i can actually play my keyboard).  when i say that when i open up a project that EZplayer Pro is being used, it’s because it is, within the confines of Toontrack Solo and in a project that uses EZdrummer and EZplayer Pro (which is how this software was all presented to me on the video via your website): i open up Toontrack Solo, that loads EZdrummer which has a heading for EZplayer

[Author]

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